Privacy Policy

Privacy Policy

Ahead Systems K.K. (the “Company“) will strictly control any personal information received from you (the “Customer(s)“) held by us, in compliance with the Personal Information Protection Act (the “Act“) as well as any relevant laws and ordinances, and will endeavor to handle personal information appropriately by setting forth our privacy policy (this “Privacy Policy“) as follows.

1.        Definition of Personal Information

Personal Information” means information about a living individual which: (1) can identify the specific individual by name, date of birth or other written description, etc. (meaning records made up of documents, graphics, or electronic records) contained in such information (including such information as will allow easy reference to other information and will thereby enable the identification of the specific individual), or (2) contains an individual identification code. as set forth under the Act.

2.        Collection of Personal Information

The Company will collect Personal Information by appropriate and fair methods, in compliance with the Act. In the event Personal Information is acquired directly, either in writing or via the web, we will clarify the purpose of use for such in advance.

Please be advised that, in the event that you do not consent or if you later withdraw your consent to provide your Personal Information to the Company, it is possible that a portion of the services provided by the Company may not be made available to you.

3.        Purpose of Use of Personal Information

The Company will handle Personal Information within the scope of the purposes of use indicated below.

(1)       Purpose of use for Personal Information

·      Invoicing;

·      Contacting client-designated contacts to provide support;

·      Investigation for protecting the Company and its affiliates against negligence, fraud, theft and other illegal activities (including cooperation with police and other governmental authorities);

·      Notification or reporting to public authorities;

·      To comply with laws, regulations, court orders, or other obligations under applicable laws and ordinances.

 (2)     Other purposes individually set forth and notified either orally or in writing.

4.        Supervision of Employees/Consignees

In allowing the Company’s employees to handle Personal Information, the Company will provide necessary and appropriate supervision of such employees so as to protect Personal Information.

Further, when the Company entrusts a third party with the handling of Personal Information, it will make it a condition of such entrustment for the consignee to conduct necessary and appropriate security controls, and will limit the consignee’s handling of Personal Information to the scope necessary for the achievement of the purpose of the entrustment, providing necessary and appropriate supervision so as to protect privacy.

5.        Provision to Third Parties

The Company will not provide Personal Information to a third party without obtaining the individual’s prior consent unless such provision falls under “6. Joint Use” or the cases set forth below:

·      When done so pursuant to laws or ordinances.

·      When necessary for the protection of the life, body, or property of an individual and when it is difficult to obtain the consent of the person.

·      When it is especially necessary for the enhancement of public sanitation or promoting the sound growth of children and when it is difficult to obtain the consent of the person.

·      When it is necessary to cooperate with a national institution, a local public body, or an individual or entity entrusted thereby to execute operations prescribed by laws or ordinances and when obtaining the consent of the person might impede the execution of the operations concerned.

·      When entrusting the handling of Personal Information within the scope necessary for the achievement of the purpose of use.

·      When it is provided as a result of business transfer due to merger or other cause.

6.        Transfer of Personal Information to Other Countries/Provision to Third Parties in Other Countries

The Company may transfer Personal Information to countries other than the country in which you originally provided it, subject to any necessary consent from you under the Act. These countries may not have the same data protection laws as the country in which you provided the information. In the event the Company transfers Personal Information to other countries, Personal Information shall be protected to a standard substantially similar to that set out by this Privacy Policy.

Additionally, in the event that the consignee or the joint user handling the Personal Information qualifies as a ‘Foreign Third Party’ as specified in Article 24 of the Act, the Company shall adopt systems to ensure that the applicable consignee or joint user takes measures that continuously and substantively approximate those measures required to be taken in accordance with the Act and any relevant laws and ordinances.

7.        Links to Other Sites

This website may contain links to other sites for your convenience and information. Companies not affiliated with the Company may operate these sites. Linked sites may have their own privacy policies, which we strongly suggest you review if you visit any linked websites. The Company is not responsible for the content of any websites that are not affiliated with the Company, any use of those sites, or the privacy practices of those sites.

8.        Security

The Company will take reasonable security measures to prevent any unauthorized access to, and loss, destruction, tampering, and disclosure of Personal Information held by the Company. As part of necessary remedial measures of technical and physical safeguards for Personal Information, the Company uses Secure Sockets Layer (“SSL”) technology to protect the transmission over the Internet of your payment card data.

The Company shall endeavor to maintain that Personal Information is up-to-date and accurate.

9.        Cookies

We may use cookies to recognize you when you return to the Company site in order to provide you with a better user experience. If you elect to block cookies, please note that you may not be able to take full advantage of the features and functions of the Company website.

10.      Disclosure, Correction, Suspension of Use, etc. of Personal Information

Any Personal Information which a Customer provides to the Company must be complete and accurate. User agrees to notify the Company at the following email address without delay in the event of any change in Customer’s Personal Information: [email protected]

In the event a person or his/her agent makes any of the following specified requests concerning his/her Personal Information to the Company, the Company will respond to the request without delay after completing verification in accordance with the method stated below. Processing of Personal Information shall be arranged for a cost of JPY1,000 per inquiry; provided however, this shall not apply in those cases permitted under the Act and other relevant laws and ordinances.

·         Request for notification of the purpose of use;

·         Request for disclosure;

·         Request for correction, addition, and/or deletion;

·      Request for suspension of promotional email service;

·         Request for suspension of use and/or request for erasure; and

·      Request for suspension of provision to third parties.

Method to make request

To make a request, please send an email message stating the name, address, and email address of the person making the inquiry and content of the inquiry to the contact email address stated specified in the “How to Contact Us” section below.

How to Contact Us

[email protected]

Verification procedure

·      Requests made by you

The Company will verify your identity by examining a copy of a public identification document such as a driver’s license, passport, or health insurance card.

·      Requests made by your agent

The Company will verify that the individual is your legitimate agent by examining the agent’s letter of authorization and seal certificate for your registered seal, or a copy of a public identification document such as both your and your agent’s driver’s license, passport, or health insurance card, in addition to telephone communication made by you.

11.      Review of the Privacy Policy

The Company may from time to time review and modify this Privacy Policy. In the event the Company makes any amendment thereto, it will publicize said amendment using a reasonable method.

12.      Contact for Inquiries on Personal Information

For any inquiry regarding the Company’s handling of Personal Information and/or this Privacy Policy, please contact the email address below:

[email protected]

*Please kindly refrain from visiting us directly for inquiry purposes.